Rhinestone Hoop Earrings04/27/2016 ByTrend-Bazaar Dear Ms. Smith, We are deeply sorry to hear that you received a defective set of earrings. This is highly uncharacteristic of our staff, as we pride ourselves to ensure all our products are in the very best condition before shipment but unfortunately it sounds like this specific set was not. We do offer a 14 day return policy upon receipt for ALL items shipped directly by TB. If you are not satisfied with your merchandise items may be returned for a refund or exchange. Again, I am sorry to hear this has been a difficult experience for you and I hope that we can move forward and find a solution. The customer is never responsible for shipping on damaged or defective goods as stated in our policy.
Disappointed 04/26/2016 ByShalona Smith The earrings looked old and worn. One looked gold and the other looked silver. I spent more on shipping and handling. Not worth the return
